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Delivery of your order
United Kingdom
Home delivery is available within 3 to 4 working days in the UK.
Delivery costs for your order
Order
between €0 and €59
Order
over €60
Home delivery in 3 to 4 days
19€
Free
Click & Collect at the Lyon depot
Free
Free
For the United Kingdom, your order will automatically be invoiced inclusive of all taxes (VAT of 20% in the United Kingdom). Customs duties are paid by Verycook. You will not have to pay any charges after delivery of your order.
How does home delivery work?
Delivery is from Monday to Friday. You will receive a confirmation email once your order has been dispatched.
For Kokko L and XL :
Our delivery partner DB SCHENKER will contact you by email and SMS to let you know that they have received the parcel in order to schedule a delivery date. Once delivery has been scheduled, the driver will call you to let you know that he has arrived. Your parcel will be handed over to you personally against signature. If the parcel is damaged, you must make reservations on the carrier's delivery note, but you can accept the parcel.
If you are absent, DB Schenker may offer to leave the parcel with one of your neighbours (if they can take charge of your parcel). In all cases, if your parcel cannot be delivered directly to you, DB SCHENKER will leave a delivery notice containing essential information for contacting them in order to organise a new delivery.
For Little Kokko and accessories:
Our delivery partner GLS Express will contact you by email to let you know that they have received the parcel. Once delivery has been scheduled, GLS will contact you by text message on the day of delivery and the driver will call you to let you know when he has arrived. Your parcel will be delivered to you personally against a signature.
If you are absent, GLS can suggest that you leave the parcel with one of your neighbours (if they can take your parcel). In all cases, if your parcel cannot be delivered directly to you, GLS will leave a delivery notice containing essential information for organising a new delivery.
How does Click & Collect work at the Lyon depot?
You will receive a confirmation email once your order has been prepared. You can then collect it from Monday to Friday from 9.00 to 12.30 and from 13.30 to 17.00 at :
LDPI for Kokko
5 Chemin de Malatrait
38290 LA VERPILLIERE
FRANCE
Tel : +33 4 74 99 95 00
European Union
Home delivery is offered for all orders over €60 in the following countries:
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Germany, Hungary, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Delivery of a Kokko is free by appointment. You can also tell us when you place your order (in the "Comments" section) the exact day on which you would like your order to be delivered. We will do our utmost to meet your request (subject to the availability of the products ordered).
Delivery costs for your order
Order
between €0 and €59
Order
over €60
Home delivery in 48 to 72 hours
4,90€
Free
Click & Collect at the Lyon depot
Free
Free
How does home delivery work?
Delivery is from Monday to Friday. You will receive a confirmation email once your order has been dispatched.
For Kokko L and XL :
Our delivery partner DB SCHENKER will contact you by email and SMS to let you know that they have received the parcel in order to schedule a delivery date. Once delivery has been scheduled, the driver will call you to let you know that he has arrived. Your parcel will be handed over to you personally against signature. If the parcel is damaged, you must make reservations on the carrier's delivery note, but you can accept the parcel.
If you are absent, DB Schenker may offer to leave the parcel with one of your neighbours (if they can take charge of your parcel). In all cases, if your parcel cannot be delivered directly to you, DB SCHENKER will leave a delivery notice containing essential information for contacting them in order to organise a new delivery.
For Little Kokko and accessories:
Our delivery partner GLS Express will contact you by email to let you know that they have received the parcel. Once delivery has been scheduled, GLS will contact you by text message on the day of delivery and the driver will call you to let you know when he has arrived. Your parcel will be delivered to you personally against a signature.
If you are absent, GLS can suggest that you leave the parcel with one of your neighbours (if they can take your parcel). In all cases, if your parcel cannot be delivered directly to you, GLS will leave a delivery notice containing essential information for organising a new delivery.
How does Click & Collect work at the Lyon depot?
You will receive a confirmation email once your order has been prepared. You can then collect it from Monday to Friday from 9.00 to 12.30 and from 13.30 to 17.00 at :
LDPI for Kokko
5 Chemin de Malatrait
38290 LA VERPILLIERE
FRANCE
Tel : +33 4 74 99 95 00
Switzerland
Home delivery is available within 3 to 4 working days in Switzerland.
Delivery costs for your order
Order
between €0 and €59
Order
over €60
Home delivery in 3 to 4 days
19€
Free
Click & Collect at the Lyon depot
Free
Free
For Switzerland, your order will automatically be invoiced inclusive of all taxes (VAT of 8,1% in Switzerland ). Customs duties are paid by Verycook. You will not have to pay any charges after delivery of your order.
How does home delivery work?
Delivery is from Monday to Friday. You will receive a confirmation email once your order has been dispatched.
For Kokko L and XL :
Our delivery partner DB SCHENKER will contact you by email and SMS to let you know that they have received the parcel in order to schedule a delivery date. Once delivery has been scheduled, the driver will call you to let you know that he has arrived. Your parcel will be handed over to you personally against signature. If the parcel is damaged, you must make reservations on the carrier's delivery note, but you can accept the parcel.
If you are absent, DB Schenker may offer to leave the parcel with one of your neighbours (if they can take charge of your parcel). In all cases, if your parcel cannot be delivered directly to you, DB SCHENKER will leave a delivery notice containing essential information for contacting them in order to organise a new delivery.
For Little Kokko and accessories:
Our delivery partner GLS Express will contact you by email to let you know that they have received the parcel. Once delivery has been scheduled, GLS will contact you by text message on the day of delivery and the driver will call you to let you know when he has arrived. Your parcel will be delivered to you personally against a signature.
If you are absent, GLS can suggest that you leave the parcel with one of your neighbours (if they can take your parcel). In all cases, if your parcel cannot be delivered directly to you, GLS will leave a delivery notice containing essential information for organising a new delivery.
How does Click & Collect work at the Lyon depot?
You will receive a confirmation email once your order has been prepared. You can then collect it from Monday to Friday from 9.00 to 12.30 and from 13.30 to 17.00 at :
LDPI for Kokko
5 Chemin de Malatrait
38290 LA VERPILLIERE
FRANCE
Tel : +33 4 74 99 95 00
World
Delivery anywhere in the world on request
Please contact us by email at [email protected] or by telephone on +33 (0)4 82 53 76 18 (toll-free) to arrange delivery outside the European Union.
Our advisers will be delighted to find a delivery solution tailored to your requirements and offering the best possible value for money.
Kokko delivery quality also means
The right packaging
The cardboard boxes are reinforced to ensure that they are strong, whatever the delivery distance. All our packaging is designed specifically for each griddle to ensure optimum protection for Kokko products.
Tracked delivery
Kokko keeps you informed of the preparation of your order until it is delivered. As soon as the order leaves our logistics warehouse, the tracking number and tracking link for your order will be sent to you by e-mail.
Fast delivery of your Kokko
We make it a point of honour to respect the delivery times displayed. We keep as many products as possible in stock and will let you know if a product is on back order.
Good partners
We make it a point of honour to respect the delivery times displayed. We keep as many products as possible in stock and will let you know if a product is on back order.