WARRANTY AND AFTER-SALES SERVICE

Your satisfaction is our priority

Satisfaction guaranteed or request a refund within 30 days. The after-sales service will be very responsive in case of problems.

Kokko ensures your complete satisfaction during the entire product warranty period, and even more...The warranty takes into account any type of malfunction or problem that may be found with a product.

We offer you a 30-day money-back guarantee. If you are not completely satisfied with our products, you can contact our after-sales service to send them back to us. The refund of your order will be made within 24 hours after receipt of the returned package.

KOKKO

Kokko
Ten-year warranty.

TROLLEYS

Stainless-steel trolley
Two-year warranty

Wooden trolley
Two-year warranty.

Accessoires

All other products
One-year warranty

AFTER-SALES SERVICE

All warranty-related service requests are handled directly by our customer service department:

By telephone :

+33 (0)4 82 53 76 13

By email:

happy@kokko.net

You can also go directly to your “my account” area to make your request. Your request will be processed as soon as possible. If your product does not work, you can check the instructions and follow the adjustments to be made in case of a problem. If the malfunction persists, you can contact our customer service department.