What is the satisfied or refunded guarantee?


Kokko offers you a 30-day money-back guarantee (from the date of receipt of your package) to return your products to us if you are not satisfied.

Upon receipt of your package, if for any reason you are not satisfied with the product, simply contact our customer service by phone at +33 (0) 4 82 53 76 13 (not surcharged) or by contact form.

The refund of your order will be made within 24 hours after receipt of the returned package.