Our payment methods
All the proposed payment methods are 100% secure. Several payment methods are available for you to finalize your online order. The ent...
Is my data protected when I pay by credit card?
We work with Crédit Agricole, our partner that offers you 100% secure payment methods. You can enter your bank details in t...
Is it possible to place my order by phone?
Yes, of course, your order can be placed online or by phone at 04 82 53 76 16. Our team is available to answer any questions you may have!
How to place an order?
- On our website 24/7 You can create an account on our site to place an order and track your package for delivery. - By phone...
Can I pay in installments?
Yes, of course! You can pay for your order in 3 or 4 instalments, free of charge. ✅ Card payment via Alma Select the Alma di...
How do I download my invoice?
Your invoice is available at any time in your My Account area. To download it : Log in to your customer account. Go to the...
My payment failed, but I received an order confirmation. What should I do?
This is normal because you receive an automatic order confirmation by email, but we have not received your payment. You can check the status of your...
Will I receive an order confirmation by email?
Yes, as soon as we receive your order payment, you will receive an order confirmation by email with the purchase invoice attached. You can...