How the after-sales service works

All warranty-related customer service requests are handled directly by our customer service department:

By phone at 04 82 53 76 18
By email at: happy@kokko.net
By live chat with us

You can also go directly to your account page to submit your request. Your request will be processed as soon as possible. If your product is not working, please refer to the instructions and follow the information on the settings page in case of problems. If the malfunction persists, you can contact our customer service department, who will be happy to assist you.