How the after-sales service works

All after-sales service requests related to the warranty are processed directly by our customer service: 

By phone at 04 82 53 76 18 
By e-mail at: [email protected] 
By live chat with us

You can also go directly to your account area to submit your request. Your request will be processed as soon as possible. If your product does not work, do not hesitate to refer to the instructions and follow the information on the troubleshooting page. If the malfunction persists, you can contact our customer service who will be happy to answer you.